Examining the customer journey of PAYG SHS customers
Inma Garrido2021-01-07T16:17:30+00:00Based on her research Vivien Kizilcec shows in this poster the metodology she applied on her studies on examining the costumers journey The aim of my research is to advance our understanding of the entire pay-as-you-go (PAYG) solar home system (SHS) customer journey in East Africa